By no means am I complaining. . .

Isn't this the 3rd or 4th measure taken by the shop in the last couple of years to reduce the wait time? It also seems that the wait time has only increased over the last year or so. Is there any way to know when these measures will begin to have an affect and we see the wait time move in the other direction for a change?
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Keith Hicks
RKS Member #4613