Not to stick my neck out too far here, Tat is right, this is not the place for a complaint upon the shop...that said....it looks to me that you got exactly what you ordered. The problem here appears that maybe you should have chosen a longer blade. The set up you ordered is not proportionate to the blade length, which is not the shops fault. When working with a smaller blade, you have to be careful of the options that you choose, or things happen. Here are 2 of mine...they come close to what has happened to you, however the selected options blend a little bit better....it's hard to work with such a small blade length.
If you do not like it, sell it....if you take a loss, chalk it up to the learning curve....
Also, if you had ordered the knife through a dealer, there may have been the possibility of a return. Many dealers will help their customers like that.
:-)Rocky