this certain relationship has soured in the past few years to the point that we could no longer recommend Rick with confidence of a timely delivery and we haven't...

At least put the full quote...

And I'm damn sure NONE of us has ever been in a financial difficulty and ran behind in our bills...

I said we could no longer recommend Rick with confidence of a timely delivery and we haven't ...not that we felt like his dealership was ever in jeopardy...we took steps with Rick to help him avoid possible situations such as this, and we were mislead as you have been that "all is ok"..