@ Dirty_Water

I didn't say or think RMK are to blame for the behavior of one bad apple.
But RMK probably has got influence at the outcome of this drama.
My point is, that there must be a contract with this guy.
There also must be something in it, that you can use against Rick Ward.

The company probably also has (I presume) a lawyer at hand and has more cash then most of the customers. I would say, get in contact with the people who are hurt and sue Rick Ward. Take legal possession of his house, car, boat or something. Take him to court for hurting the brand and make him pay. If this succeeds, RMK could use the money for the victims.

Wouldn't it be great if people got there money back or even better, there much awaited knives.

The word authorized Randall dealer, sounds trustworthy to most people. This is what I find (for lack of a better word) misleading.