Ban me, don't like me or do whatever you want, but I am gonna speak my mind!

If this is all true and I think it is unfortunately, I am also disappointed in Randall. They direct people to dealers if you call them. The term authorized dealer sounds trustworthy, but it turns out that it doesn't guarantee a whole lot. Randall should (and I hope they are doing that) sue Rick Ward and help the people who lost money.