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#166402 - 11/16/17 08:26 PM Service at the Shop!
Wally Offline
Knife Enthusiast

Registered: 07/08/06
Posts: 2444
Customer service at the shop has to be at an all-time high! Unbeleivable as it may be, this is true. On Thursday, Nov. the 9th, I shipped a RMK back to the shop for warranted replacement. Today, one week later on the 16th of November, I received the replacement. Only ONE WEEK !!! to fulfill replacement. To me this is incredible and a phenomenal testimony to the Shops' dedication to customer service. Absolutely amazing, the stars must have all lined up just right, but regardless, this level of customer care is unparalleled and I'll never be able to say enough good things about the men (and women) in the cinder block building off Orange Blossom Trail. You guys rock!
_________________________
Wally


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#166403 - 11/16/17 08:32 PM Re: Service at the Shop! [Re: Wally]
Michael_Mason Offline
Knife Enthusiast

Registered: 02/12/06
Posts: 1926
Loc: Orlando, FL.
Where's the LIKE button grin
_________________________
Michael

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#166405 - 11/16/17 10:43 PM Re: Service at the Shop! [Re: Michael_Mason]
RamKingJC Offline
Knife Enthusiast

Registered: 09/12/15
Posts: 3062
They sure do! Looking forward to heading over there first thing tomorrow morning =)
_________________________
James Caruso
RKCC #CM008
rugermark2jc@gmail.com

"First comes smiles, then lies. Last is gunfire."

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#166406 - 11/16/17 11:09 PM Re: Service at the Shop! [Re: RamKingJC]
Wally Offline
Knife Enthusiast

Registered: 07/08/06
Posts: 2444
RK... be sure an tell em I LOVE em!
_________________________
Wally


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#166408 - 11/17/17 06:29 AM Re: Service at the Shop! [Re: Wally]
RamKingJC Offline
Knife Enthusiast

Registered: 09/12/15
Posts: 3062
Will do Wally!!
_________________________
James Caruso
RKCC #CM008
rugermark2jc@gmail.com

"First comes smiles, then lies. Last is gunfire."

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#166441 - 11/18/17 01:12 AM Re: Service at the Shop! [Re: RamKingJC]
spark42 Offline
Knife Enthusiast

Registered: 10/14/13
Posts: 743
Loc: Kentucky
James
What-cha getting?

Dennis
_________________________
RKS #4298
RKCC #CM057

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#166445 - 11/18/17 08:46 AM Re: Service at the Shop! [Re: spark42]
RamKingJC Offline
Knife Enthusiast

Registered: 09/12/15
Posts: 3062
A LOT of donuts!!!!
_________________________
James Caruso
RKCC #CM008
rugermark2jc@gmail.com

"First comes smiles, then lies. Last is gunfire."

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#166450 - 11/18/17 12:39 PM Re: Service at the Shop! [Re: RamKingJC]
spark42 Offline
Knife Enthusiast

Registered: 10/14/13
Posts: 743
Loc: Kentucky
Donuts are always welcome

Dennis
_________________________
RKS #4298
RKCC #CM057

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